Autodesk: Not respecting opt-out

Autodesk, the manufacturer of 3D design software, is ignoring repeated opt-outs and consequently mailing an outdated and erroneous address in violation of Section 9, Paragraph 2 of the Personal Data Act, and sending unsolicited commercial email to an address that has opted out, violating Sections 26-27 (depending on how you interpret the nature of the target address; it is that of a natural person, but it could be argued the address owner used to receive this mail as a function of their job description) of the Act on the Protection of Privacy in Electronic Communications. They’re doing their own bulking.

On March 24, 2010, Autodesk Industry Marketing sent a Business Questionnaire to their old and outdated contact at my primary spamtrap domain with the From: address <EMEA.Industry.Marketing.MFG@autodesk.com>. In response, I let <postmaster@autodesk.com> know that they’re mailing to outdated addresses and would they kindly stop.

I didn’t receive a reply, but the spamtrap received a reminder on the questionnaire on March 26, 2010. Then, nothing for a year, and then, Autodesk E Newsletter March 2011 – Architecture, Engineering and Construction Edition on March 16, 2011, to which I responded with the same “please remove, outdated domain” letter

To: aprimo.emea.bounces@autodeskcommunications.com,
        postmaster@autodeskcommunications.com,
        abuse@autodeskcommunications.com, postmaster@autodesk.com,
        abuse@autodesk.com, postmaster@autodesk.se, abuse@autodesk.se

Again, no reply. Now, more spam on March 6, 2012 regarding Register for this month’s Autodesk AEC Live Webinars and on March 14 regarding Autodesk AEC Live Webinars update. I’m done asking them nicely.

Spamming IP: 132.188.65.18

Spam headers:

From aprimo.emea.bounces@autodeskcommunications.com  Wed Mar 14 17:04:15 2012
Return-Path: <aprimo.emea.bounces@autodeskcommunications.com>
Received: from ussclpeamta001.autodesk.com (ussclpeamta001.autodesk.com [132.188.65.18])
        by mail.atrotossavainen.fi (Postfix) with ESMTP id AD349795129
        for <x@atro.fi>; Wed, 14 Mar 2012 17:04:14 +0200 (EET)
Received: from USSCLPEAPAPR005.ads.autodesk.com (ussclpenwlfcr01_float_v129.autodesk.com [10.35.129.6])
        by ussclpeamta001.autodesk.com (8.14.4+Sun/8.12.6) with ESMTP id q2EF3lWG018245
        for <x@atro.fi>; Wed, 14 Mar 2012 15:04:02 GMT
Received: from mail pickup service by USSCLPEAPAPR005.ads.autodesk.com with Microsoft SMTPSVC;
         Wed, 14 Mar 2012 08:02:42 -0700
MIME-Version: 1.0
From: Autodesk <aprimo.emea.bounces@autodeskcommunications.com>
Sender: Autodesk <noreply@autodesk.com>
To: "X" <x@atro.fi>
Reply-To: Autodesk <noreply@autodesk.com>
Date: 14 Mar 2012 08:02:42 -0700
Subject: Autodesk AEC Live Webinars update
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: base64
Message-ID: <USSCLPEAPAPR005hL7s002dfc77@USSCLPEAPAPR005.ads.autodesk.com>
X-OriginalArrivalTime: 14 Mar 2012 15:02:42.0756 (UTC) FILETIME=[81A7F040:01CD01F3]
Content-Length: 23685
Lines: 325

Human-readable spam contents: Meaningless to the discussion at hand.

One Response to Autodesk: Not respecting opt-out

  1. Pingback: Autodesk: Still ignoring opt-out » MainSleaze

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Go back to top