(Resolved) Haymarket: Emailing a dead address, not respecting opt out

Haymarket Media Group is spamming an address they know to be dead as of Aug 31, 2009 via ESP eCircle. Opt-outs have been sent on Sep 15, 2011 and Oct 4, 2011, after this message was received. No reply to either opt-out has been received from Haymarket. Update Nov 6: eCircle addressed transmissions to the spamtrap domain after they were informed of another customer of theirs doing the same.

Sending IP:

Spam headers:

From gbounce-9100990272-9066-900918203-1317652864837@bounce.ecm.hbpl.co.uk  Mon Oct  3 17:41:08 2011
Return-Path: <gbounce-9100990272-9066-900918203-1317652864837@bounce.ecm.hbpl.co.uk>
Received: from unusseptemseptem.phi.ec-cluster.com (unusseptemseptem.phi.ec-cluster.com [])
by mail.atrotossavainen.fi (Postfix) with ESMTP id 1C387794DCB
for <risto.kinnunen@atro.fi>; Mon,  3 Oct 2011 17:41:08 +0300 (EEST)
Received: from app10.muc.ec-messenger.com (app10.muc.ec-messenger.com [])
by mtats-50.muc.ec-messenger.com (READY) with ESMTP id 4FF90140442BB
for <risto.kinnunen@atro.fi>; Mon,  3 Oct 2011 16:41:05 +0200 (CEST)
Date: Mon, 3 Oct 2011 16:41:04 +0200 (CEST)
From: Zoey Broyd <Zoey.Broyd@haymarket.com>
Reply-To: Zoey Broyd <Zoey.Broyd@haymarket.com>
To: risto.kinnunen@atro.fi
Message-ID: <1671019042.771441971317652864837@ecmessenger>
Subject: Invitation to the ENDS Europe Breakfast Seminar
MIME-Version: 1.0
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
X-eC-messenger-mid: 900918203
X-eC-messenger-cid: 9066
X-eC-messenger-token: ewdsxnI46iht1c
X-eC-messenger-sender-domain: bounce.ecm.hbpl.co.uk
X-Mailer: eC-Messenger Build 6.50.282
X-eC-messenger-email: risto.kinnunen@atro.fi
Content-Length: 8694
Lines: 165

4 Responses to (Resolved) Haymarket: Emailing a dead address, not respecting opt out

  1. Did you opt-out by clicking the opt-out link in the email, or by hitting Reply-To and responding? Either way they should have removed your email address, but if you followed the process and they still didn’t quit spamming that address, that’s bad. (I am assuming that the original owner of this email address asked to receive the email, of course. If that person did not, they have been spamming you all along.)

    • I cannot know how many email addresses on this domain they have on their lists, and my intention is to opt out the entire domain because it has changed hands. Hence, I wrote an email to them on Oct 4. I wrote to many addresses, to the individual who sent that particular spam, a role address that sent a previous spam (to which I had already complained before), postmaster, abuse. All were accepted by their MX – I operate my own mail server and have the logs to show – as in the case of the previous complaint (to role address, postmaster, abuse) on September 15. Both times, I also wrote to eCircle, the ESP. No reply from either save from a single Out of Office from the individual in the more recent case.

  2. eCircle sent something more to atro.fi addresses on behalf of another customer just today, so it looks like they’re not very interested in feedback regarding list quality or anything of the sort.

  3. eCircle has responded and has addressed the matter. The original transmissions had been going on since August 23, 2010, with a frequency spectrum of more than once weekly to once every two months.

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