Regus Finland Oy / Regus Group: Disrespecting opt-out and all that

More spam just in from Regus Finland Oy despite my efforts to the contrary in March 2012, November 2011, October 2011, May 2011 and May 2010. Again, I called the local office, asking if I could speak to Donald Duck or Mickey Mouse as they are clearly in charge of list management as no competent human could possibly make this kind of error so many times in a row. After a round of WTFs, the helpful assistant took down the details and said I could also write to helsinki.lunahouse@regus.com about it (just like the previous one did), which I did, again, cc’ing the Data Protection Ombudsman, who will, in a few months, respond that since the marketing efforts are sent by the Luxembourg company, they have no standing in the matter. I also wrote to Gabriel to mention this, but got a response from other people in the biz.


Spamming IP: 80.12.242.126, a France Telecom shared SMTP server

Regus’ response:

Gabriel has moved on from Regus. We’ve sent this address to our suppressions team to remove from mailings. Is there any other address on which we might be contacting you?

(As I wrote from my own address, it wasn’t the customer service address that they ended up sending to their suppressions team. Based on my previous experience with them, I’d hazard a guess their suppressions team might be manned by Dave. In return, I asked them to indicate their address source, and why five previous removals haven’t succeeded.)

Spam headers:

>From regus@ecibledirect.com  Thu Sep  6 11:48:07 2012
Return-Path: <regus@ecibledirect.com>
Received: from smtp.smtpout.orange.fr (smtp04.smtpout.orange.fr [80.12.242.126])
        by mail.atrotossavainen.fi (Postfix) with ESMTP id BC71279621A
        for <x>; Thu,  6 Sep 2012 11:48:06 +0300 (EEST)
Received: from E0004-PC-ACER ([80.11.1.202])
        by mwinf5d39 with ME
        id vknk1j0084MW7EQ03ko49z; Thu, 06 Sep 2012 10:48:05 +0200
From: "REGUS" <regus@ecibledirect.com>
To: x
Reply-To: regus@ecibledirect.com
Subject: Kiinnostavia toimitilatarjouksia kaupungissa Helsingissä
Date: Thu, 6 Sep 2012 10:07:09 +0200
Mime-Version: 1.0
Message-ID: <20120906073649.8E4B945524@E0004-PC-ACER.home>
Content-Type: multipart/alternative;
        boundary="----=_Part_75370_4126431641.1346917009806"

One Response to Regus Finland Oy / Regus Group: Disrespecting opt-out and all that

  1. Pingback: Regus Finland Oy / Regus Group: Selling temp office facilities by spamming » MainSleaze

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