Eat24: How NOT To Win a Customer Back :(

Eat24, a U.S. company that allows people to order meals from participating restaurants and delivers those meals to their homes, just sent YET ANOTHER bulk advertising email to the tagged email address that I gave them when I tried their service a few months ago. At that time, although they did not ask permission to do so, they put that email address on a mailing list. I unsubscribed after I received the welcome message by clicking the Unsubscribe URL, and also sent email to abuse@eat24hours.com telling them, in no uncertain terms, that an email address given to complete a transaction did not grant permission to send bulk email. I didn’t hear from them again til today, when the attached spam arrived. The ESP is Vertical Response.

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