Verizon: Asking a Spamtrap to Switch Phone and Internet Service

U.S. and global telecommunications giant Verizon just sent an advertising email to a spamtrap that was closed in 2003. This spamtrap has not previously heard from Verizon. As the advertisement urges the spamtrap to switch to Verizon from (presumably) another telephone and Internet service, this cannot be email to a customer. The email also makes no claim to be opt-in. The ESP is Sendgrid, whose authorized use policy explicitly requires that bulk email sent through their service be opt-in only.

Sending IP:

Spam Sample:

Actual Headers:

Received: from ( [])
        by <xxx> (Postfix) with SMTP id <xxx>
        for <xxx>; Wed, 25 Jul 2012 13:xx:xx -0000 (UT)
DKIM-Signature: <xxx>
DomainKey-Signature: <xxx>
Received: by 10.4.xx.xx with SMTP id <xxx>
        Wed, 25 Jul 2012 08:xx:xx -0500 (CDT)
Received: from (unknown [10.60.xx.xx])
        by mi3 (SG) with ESMTP id <xxx>
        for <xxx>; Wed, 25 Jul 2012 09:xx:xx -0400 (EST)
X-MailPersonHistoryID: <xxx>
X-MailPersonSubscriberID: <xxx>
X-MailPersonEmail: <xxx>
From: "Verizon Business Made Easy" <>
To: <xxx>
Message-ID: <<xxx>>
Date: Wed, 25 Jul 2012 09:xx:xx -0400
Subject: Switching Is Easy With Our Worry-Free Guarantee
MIME-Version: 1.0
Content-type: text/html; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable
X-Sendgrid-EID: <xxx>
Sender: Verizon Business Made Easy <>

Readable Email:

From: Verizon Business Made Easy <>
To: <spamtrap>
Subject: Switching Is Easy With Our Worry-Free Guarantee


Switching is Easy with our Worry-Free Guarantee

Business moves fast. So should your technology.

Get amazing Internet speed and phone service with 99.9% reliability-now with a 2nd line included and backed by our Worry-Free Guarantee.


Opt-Out/ Unsubscribe | Privacy Policy
(c) 2012 Verizon

2 Responses to Verizon: Asking a Spamtrap to Switch Phone and Internet Service

  1. Hello Catherine,

    Thanks for reporting this. SendGrid’s compliance team deactivated the account responsible for this campaign and is investigating their sending practices.


    • Excellent. Although this is one spam sample and I wouldn’t put too much emphasis on it, the content of the email contained nothing that pointed to where they obtained the email address, as well as no claim to being opt-in. That *really* is not OK, especially from a major telecommunications firm much of whose business is providing internet access. :/

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