[RESOLVED] Serena Software – now spamming multiple spamtraps

I had posted back in November about Serena Software mailing a spamtrap via Marketo. Serena is now hitting not one, not two, not even a handful, but rather slightly below a hundred pure spamtraps.

I’m still curious how Serena Software built their list initially, but I’m even more curious what methods they are using to grow it. I *suspect* it may be e-appending, based on the ever increasing number of spamtraps, and on some of the patterns in the localpart of the trap email addresses.

ESP is still Marketo.

IP address for the spam samples below: 199.15.212.109
(most of the traps got hit by 199.15.212.109, however some were hit by other IPs within 199.15.212.0/22)

November: 1 spamtrap
December: About 20 spamtraps
January: Close to 100 spamtraps

Now, that is some rapid (dare I say “malignant”) list growth if I ever saw it.
It would be nice if Marketo could automatically detect and flag such activity.

December mailing, that hit “only” about 20 traps (Headers)

Return-Path: <mail___@em107.mktomail.com>
Received: from em-sm4-109.mktomail.com (em-sm4-109.mktomail.com [199.15.212.109])
	by _____________________ with ESMTP id _____________________
	for <____________________________>; Tue, 20 Dec 2011 00:__:__ GMT
Received: from mktomail.com ([172.25.6.140])
	by em-sm4-109.mktomail.com (StrongMail Enterprise 4.1.1.6(___________)); Mon, 19 Dec 2011 18:__:__ -0600
X-VirtualServer: vsg-sm4-107, em-sm4-109.mktomail.com, 172.25.6.109
X-VirtualServerGroup: vsg-sm4-107
X-MailingID: _____________________________________________________________
X-SMHeaderMap: mid="X-MailingID"
X-Destination-ID: ______________________________________
X-SMFBL: _____________________________
Content-Transfer-Encoding: 7bit
Content-Type: multipart/alternative;
	boundary="----_______________________________________________"
X-Report-Abuse: Please report abuse here: http://www.marketo.com/policy
Reply-To: info@serenasoftware.com
MIME-Version: 1.0
Message-ID: <_____________@serenasoftware.com>
Subject: Customer Case Study: How Kutxa Bank Orchestrates Software Development
Date: Mon, 19 Dec 2011 18:__:__ -0600
To: REDACTED
From: "Serena Software" <info@serenasoftware.com>

December mailing, that hit “only” about 20 traps (Human readable)

Subject: Customer Case Study: How Kutxa Bank Orchestrates Software Development
Date: Mon, 19 Dec 2011 18:__:__ -0600
To: REDACTED
From: “Serena Software” <info@serenasoftware.com>

Customer Case Study: How Kutxa Bank Orchestrates Software Development

_____,

Read how Kutxa-Vital-Banco Madrid is using Serena to streamline software development and configuration management. Kutxa is made up of three financial institutions that provide savings and loans services, private banking and wealth management advice. Kutxa manages and supports IT requirements for all three organizations.

Learn how Serena’s orchestrated ALM approach helped Kutxa implement a business process around SCCM, automate quality control and improve efficiency across the application development process.

Read more about Kutxa.
(http://info.serena.com/ALM_Nur12_Kutxa-VitalBancocasestudy_LP.html)

Sincerely,

Serena Software

Serena Software, Inc. 1900 Seaport Boulevard, Redwood City, California 94063 USA Contact Us

Unsubscribe: http://info.serena.com/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=_________________________________________________.

January newsletter, that hit just shy of 100 traps (Headers)

Return-Path: <mail___@em107.mktomail.com>
Received: from em-sm4-109.mktomail.com (em-sm4-109.mktomail.com [199.15.212.109])
	by _________________________ with ESMTP id _________________________
	for <_________________________>; Thu, 5 Jan 2012 15:__:__ GMT
Received: from mktomail.com ([172.25.6.140])
	by em-sm4-109.mktomail.com (StrongMail Enterprise 4.1.1.6(_________________________)); Thu, 05 Jan 2012 07:__:__ -0600
X-VirtualServer: vsg-sm4-107, em-sm4-109.mktomail.com, 172.25.6.109
X-VirtualServerGroup: vsg-sm4-107
X-MailingID: __________________________________________________
X-SMHeaderMap: mid="X-MailingID"
X-Destination-ID: _________________________
X-SMFBL: _________________________=
Content-Transfer-Encoding: 7bit
Content-Type: multipart/alternative;
	boundary="----=____________________________________"
X-Report-Abuse: Please report abuse here: http://www.marketo.com/policy
Reply-To: info@serenasoftware.com
MIME-Version: 1.0
Message-ID: <____.____@serenasoftware.com>
Subject: The #1 Application Development Priority and other Serena news
Date: Thu, 05 Jan 2012 07:__:__ -0600
To: REDACTED
From: "Serena xPress Newsletter" <info@serenasoftware.com>

January newsletter, that hit just shy of 100 traps (Human readable)

Subject: The #1 Application Development Priority and other Serena news
Date: Thu, 05 Jan 2012 07:__:__ -0600
To: REDACTED
From: “Serena xPress Newsletter” <info@serenasoftware.com>

To view this email as a web page, go to the following address: http://info.serena.com/index.php/email/emailWebview?mkt_tok=______________________________________________________

SERENA xPress Newsletter
January 2012
Volume 1, Issue 12

Feature Story: Speed: The #1 App Dev Priority for 2012

At the Gartner AADI Summit in December 2011, we surveyed IT executives about their top application development and delivery priorities for the coming year and discovered some notable results.

68% of respondents confirmed that faster delivery of applications is the top priority. Expanding the use of Agile and reducing application development costs were the second and third highest priorities, coming in at 52 percent and 49 percent respectively.

To get the software delivery speed that you need, find a way to effectively manage existing tools, roles and functions, and then put the right processes in place.

Read More <http://www.serena.com/blog/?p=885>

—————

Survey: What is your top priority?

We want to hear about the top app dev priority in your organization. Vote on one of the three below.

– Deliver applications faster.
– Expand the use of Agile.
– Reduce app dev costs.

Vote Now <http://svy.mk/______>

—————

Best of the Blogs

Water-Scrum-fall is the reality of agile, SD Times <http://bit.ly/______>

The reality of agile adoption has diverged from the original ideas described in the Agile Manifesto, with many adoptions resembling what Forrester labels water-Scrum-fall.

Mobile apps: Is the software development lifecycle different?, SearchSoftwareQuality <http://bit.ly/______>

The processes are mostly similar but there are two main differences.

The death of IT?, Econsultancy <http://bit.ly/______>

No, not death but change. IT’s effectiveness comes from integrating existing technology in new ways to create a competitive advantage.

—————

Case Study: EUMETSAT Simplifies Change Management with Dimensions CM

Learn how the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT) used Dimensions CM to manage change requests for over 12,000 Configuration items. They are now able to provide full audit and tracking for any change, including approvals and change requests.

Read More <http://bit.ly/______>

—————

Serena in the News

Orchestration of ITSM: The Glue that Binds IT Teams Together, Data Center Post <http://bit.ly/______>

Two new solutions, Serena Release Manager and Serena Service Manager, help close the DevOps gap.

Social media and ALM: Serena hosting Twitter PlusIs contest, IT Knowledge Exchange <http://bit.ly/______>

Serena uses social media to communicate with customers and hold a Twitter contest, with an iPad 2 as the grand prize.

—————

Product News

The following new releases are available at the support website <http://support.serena.com/Download/Default.aspx>.

ChangeMan ZMF 6.1.3
Release Control 3.1
Release Manager 1.1
Development Manager 1.0
Dimensions CM 12.2 – See reviews and metrics <http://bit.ly/______>.

View Serena’s Product Roadmap (Customer login required.)

© 2011 Serena Software Inc. All Rights Reserved. Trademark information <http://www.serena.com/company/legal.html>.

Serena Software | 1900 Seaport Blvd. | Redwood City | CA | 94063 USA

Unsubscribe: http://info.serena.com/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=______________________________________________________.


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