Convio: Using E-Pended Lists?

Convio, a company that provides donor contact and coordination software for non-profit organizations, is sending bulk email to a long-closed email address that, when live, was a role address rather than an individual email address. This email address was used to receive email, but not to send email. It would never have subscribed to receive email from Convio or any other person or company. The name in the email was not associated in any way with this email address; it appears to have been added later, likely via an e-pending process. Their ESP is Eloqua.

Sending IP:

Spam Sample:

Actual Headers:

Received: from ( [])
        by <xxx> (Postfix) with ESMTP id <xxx>
        for <xxx>; Tue,  8 Nov 2011 10:xx:xx -0600 (CST)
Message-ID: <xxx>
MIME-Version: 1.0
From: "Convio" <>
To: <xxx>
Reply-To: "Convio" <>
Date: 8 Nov 2011 11:xx:xx -0500
Subject: New Webinar: Turn Your Social Fan Base into a Fundraising Community
Content-Type: multipart/alternative;

Readable Email:

From: Convio <>
To: <spamtrap>
Subject: New Webinar: Turn Your Social Fan Base into a Fundraising Community
Reply-To: Convio <>

Free Webinar: Secrets of raising money with social media – Tuesday, November 15th 12:00pm CT
Please add to your address book or safe senders list.
Having trouble seeing this email? [View it as a web page.] [[<xxx>]]


Dear <e-pended name redacted>,

With the right tools and approach, social media can be so much more than a way to pass the time and maintain connections with your supporters. Join social fundraising expert and philanthropy veteran Jay Frost (of the FrostOnFundraising blog) for the secrets of raising money with social media.


11501 Domain Drive, Suite 200, Austin, Texas 78758 USA | 888.528.9501 |
© 2011, Convio Inc. All rights reserved. Click here to view this email in your browser

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